How to Purchase a Phone Number in a Sub-Account

How to buy a Phone Number within a Sub-Account

Step-by-step on how to purchase a phone number in a sub-account

1. At the top left, click here to switch to the sub-account where you want to purchase a phone number.

2. Once you are in the sub-account, click on Settings

3. Click on Phone Numbers

4. Click on Add Number

5. Select the Country you want to purchase the number for.

Here’s a list of countries supported by LC Phone System/ Twilio:

Twilio international phone number availability and capabilities

If the country you want is on the list but not visible within the system, you can **buy the number through the Twilio console for the location. (**ONLY applicable to Agencies who have integrated Twilio as the default telephone provider)

A regulatory bundle/Address is required if your agency resides outside the USA or Canada.

Please Note:
Regulatory Bundles/Address are an industry-standard practice, not a HighLevel-specific requirement. If your sub-account is outside of the USA and Canada, we highly recommend that you complete the regulatory bundle/address registration for the best telephone experience.

If you are using Twilio as your agency phone provider, please check out how to Purchase a Twilio Number – “Please Select Bundle/Address to Purchase Number.”