HighLevel Chat Widget: How to Add It to Your Pages in Minutes

How to install the Webchat widget to a funnel and or website in HighLevel

Step 1: Once you have a chat widget set up, you’ll want to configure a Workflow Trigger to notify when a conversation is initiated via the chat widget

To do this, the trigger event should be “Customer Replied” with a filter for “Reply Channel” set to “Chat Widget” like this:

Step 2: Next hit the + > Search for “internal notifications” > You can select from 3 options:

1. Email – Send email to a specific Users or custom email

2. In-app notification – Send a notification via the web app or mobile app to a specific Users or all

3. SMS – Send SMS to a specific Users or custom number 

Quick Tip: 

FAQs

Can I customize my chat widget messaging per page?

The current configuration of the webchat widget does not allow for dynamic messaging. Although the widget can be used on multiple pages, the messaging will remain consistent with the initial setup.

Can I create multiple chat widgets in a sub-account?

No, each sub-account comes with one webchat widget. If you are looking to a multi-location chat widget its best to