Masking Sender Emails - From Name & Address
Which sender email should the leads be getting the emails from?
If you are using Mailgun/LC Email, we will use the Business email here if the lead is not assigned:
How to check if the contacts are assigned or unassigned
Search for the contact in the Smart Lists tab
Search Conversations -> Click on the icon on the right to view the Contact Details
Check who is assigned to the contact here:
Places you can configure the sender's email - Manual email
Conversation tab
The From email will be the user logged in email by default:
However, if you have 2-way email sync set up, the email will show the integrated email:
How to Set Up Two Way Email Sync for Gmail
Two Way Email Sync for Outlook
Places you can configure the sender's email - Automated email
Email template
Click on Marketing > Emails > Templates > +New
Bulk action - Send Email
Click Contacts ->Smart Lists -> Select Contacts -> Click Send Email
Add the From Name and From Email
Workflow settings
Click Automation -> Workflows -> Create Workflow
Select Start from scratch and click Create new workflow:
Click Settings -> Configure Sender Address
Workflow Send Email Action
Click on the + button > Select the “Send Email” option
Enter the From Name and From Email
FAQs
1. Why is the From email for outlook always look long and strange?
2. How to remove send via information in Gmail?
Make sure to use the same sender email domain that matches the Mailgun domain you set up. Learn more about the Extra info next to sender’s name