Media Library Specs & Formats

When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.

Funnels:

When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements

Adding the Image element in a funnel:

When the media library is opened for uploading media for an image element by clicking on


File types allowed:

Type

Extension

PNG

png

JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp

TIFF/X-TIFF

.tif, .tiff

WEBP

.webp

SVG

.svg

ICON

.ico, .cur

GIF

.gif

Social Planner:
Adding Image:
Social Planner – Allowed Video Types
Maximum file size allowed: 1 GB

File Type

Type

Extension

Video

avi

.avi

 

QuickTime

.qt, .qtc, .mov, .moov, .moov

 

MP4 video

.mp4

 

Ogg video

.ogv

 

windows media video

.wmv, .asf

 

WebM video

.webm

Please Note: Maximum file size allowed: 10 MB

Adding Video:




Social Planner – Allowed Video Types

File Type

Type

Extension

Video

avi

.avi

 

QuickTime

.qt, .qtc, .mov, .moov, .moov

 

MP4 video

.mp4

 

Ogg video

.ogv

 

windows media video

.wmv, .asf

 

WebM video

.webm

Please Note: Maximum file size allowed: 1 GB

Direct Media Library Access:

When the media library is accessed through the following ways all the below-mentioned file types are supported with an upload file size limit:

  • Videos – 4GB
  • Documents – 100MB
  • Audio – 100MB
  • Images – 100MB
SITES ➝ MEDIA

 

SETTINGS ➝MEDIA from the left sidebar menu
Media Library – Allowed File Types

File Type

Type

Extension

Image

PNG

png

 

JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp

 

TIFF/X-TIFF

.tif, .tiff

 

WEBP

.webp

 

SVG

.svg

 

ICON

.ico, .cur

 

GIF

.gif

 
 
 

Documents

pdf

.pdf

 

Word Doc

.doc, .docx,

 

Excel

.xls, xlsx, .xlsm

 

ppt

.ppt, .pptx. .pptm

 

text

.rtf, .txt

 
 
 

Video

avi

.avi

 

QuickTime

.qt, .qtc, .mov, .moov, .moov

 

MP4 video

.mp4

      MPEG video      .mpg
 

Ogg video

.ogv

 

windows media video

.wmv, .asf

 

WebM video

.webm

        

Audio

aif

.aif, .aiff, .aifc

 

midi

.midi, .mid

 

Windows Audio

.wav

 

Ogg

.oga

 

WebM audio

.weba

Other Media Uploads Supported:
Membership:
Course Videos:

Type

File Type

 

Video

avi

 

QuickTime

 

MP4 video

 

Ogg video

 

windows media video

 

WebM video

Please Note: Maximum file size allowed: 4 GB

Other Files:

When uploaded by clicking the “Add Files” option under each course,

All file types are allowed

Please Note: Maximum file size allowed: 50 MB

Forms and Survey:

Files can be uploaded in forms and surveys by adding custom fields


These files can be seen as form submissions or as contacts

All file types are allowed

Please Note: Maximum file size allowed: 50 MB